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CS172
Baystate Medical Center Intensive Care Unit, Beacon Award Winner: A Step Ahead
By S. Elliott, A. Albano, S. Scott, D. Thomas, & P. Lusardi, ICU Multidisciplinary Team, Baystate Medical Center, Springfield, MA
For further information, please contact: sheila.elliott@bhs.org, amy.albano@bhs.org, susan.scott@bhs.org , diane.thomas@bhs.org, or paula.lusardi@bhs.org
Purpose: The Beacon Award is conferred upon critical care units that meet stringent criteria for excellence in providing patient and family centered care in a healthy work environment. With the urging of leadership and the knowledge that our unit meets these criteria, a multidisciplinary team in our Level I Trauma Center ICU focused on a plan to submit the Beacon Award application.
Description: Our organization and unit vision supports patient and family centered care grounded in the best available evidence, multidisciplinary team work, and a "can do" spirit to provide the best care available to our patients and families. Our small, astute, compassionate, and focused team felt that we could meet Beacon criteria. Our director financially supported our efforts and encouraged us to apply. Consequently, we deliberated on our time line, identified key information resource persons, decided who would write the responses, and began our information gathering. We gathered our recruitment and retention data, educational and mentoring practices, evidence based practice and current research projects, patient outcomes, healing environment evidence, and leadership and organizational ethics. We then showcased our work through narratives in response to each criterion. With final team overviews and approval, the application was submitted to AACN.
Evaluation and Outcomes: AACN reviewed the application and requested elaboration on some of our answers which we provided in a timely fashion. With final AACN review, we received the word just before the 2004 NTI that we were chosen as one of four ICU Beacon Award winners nationwide. Because of a collaborative team spirit and ongoing evidence of excellent patient care in a healthy work environment, we were able to develop, submit, and ultimately be awarded the Beacon Award of Excellence. Our "can do" spirit was key to the successful completion of the application process!
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